Refer a child or young person to LPW

If you are a professional, working with a child or young person aged between 11 and 19 (or up to 25 if they have learning difficulties or a disability) and you believe they would benefit from LPW support, please email

If you’re concerned about a child or young person, you should call Bristol City Council’s First Response Team on 0117 903 6444.

LOTTY is LPW’s online and mobile service for young people.

If you’re aged between 11 and 25 and need to talk to someone, we’re here.

You can text confidentially on 07786 20 20 40, or start a live chat here. You can contact LOTTY from 2pm to 10pm on Mondays, Wednesdays and Fridays and from 2pm to 7pm on Tuesdays and Thursdays.

LPW is one of many services and organisations listed on Bristol’s Children and Young People’s Emotional Health and Wellbeing Directory, which can help you find a range of support.

Other useful contacts:

NSPCC 24 hour Helpline: 0800 800 5000 (free from a landline)
NSPCC Asian Languages Helpline: 0808 800 5000 (free from a landline)
NSPCC Text helpline: 88858 (service is free and anonymous)
Police: 101 (for non-emergency calls)